Use the Forgot Username or Password link on the Login screen. If you have an account, you will receive a password reset link to this e-mail. If you don't receive the email, please check the JUNK or SPAM folder as some emails can mistakenly get stuck there.

If you've completed these steps, and you're sure your Username and Password are correct, please check your email to see if your account has been flagged as suspicious or restricted. If you have a Terms of Service violation, your account may be closed. If you had a previous account on this Creator's site with a violation, your new account may be restricted or closed. If you believe you have been mistakenly flagged, please use the form at the bottom of this page to contact support with any evidence or information that will allow us to review your situation.

If you suspect your account has been compromised, please login and attempt to change your password immediately.

If you are unable to login to your account, use the "Forgot Password" link on the login page. If you still are unable to login and access your account, please contact Support for assistance.

A verified email address will ensure that you receive important system notifications, be able to reset your password and receive updates about your account.

You can change your email notification preferences anytime by logging into your account, going to your Settings, and adjusting your notifications based on your preferences.

For example, emails from the Creator could be sent when your subscription is close to expiring, when a new post, etc. has been added, or to notify you of activity relevant to your account such as messages from the Creator, etc.

Subscribing to a Creator gives you unparalleled, exclusive access to private content being posted by that Creator AND gives you access to be able to communicate with them directly via the direct messages interface.

Check out the Creator's Subscriptions page to read about the perks of each Level / Tier. It only keeps getting better!

Add a valid credit card to your account

Click "Subscribe" on the Creator's page

On the next screen, clicking "Pay" will charge your credit card or Wallet Credits

Clicking "Subscribe" on a freemium account will not charge your credit card or Wallet Credits

A completed Subscription will instantly unlock the content in that profile including all previous posts and all future posts during the subscription period

Subscription periods are one calendar month from the date of purchase

Freemium (free subscriptions with limited access to creator / content) have auto-renew disabled by default. If a Creator offers a freemium tier, you will not be automatically billed when the initial term expires.

In order to successfully subscribe to a Creator account, the following must be completed:

• Verify your email

• Use an up-to-date web browser

• Link a valid credit card in your account.

Adding funds to your wallet allows you to subscribe to any user, send gifts or unlock paid messages without making a credit card transaction every time.

In order to maximize the income to Creators (and avoid massive and repeated credit card fees), we ask that you fill your wallet each time with enough funds to cover your subscription and fees for at least three months.

Your wallet balance will be used by default as long as it is sufficient for the attempted purchase (or subscription auto-renew). Purchases can not be divided.

• If you have insufficient funds in your wallet for a real-time transaction, you will be prompted to refill your wallet

• If you have insufficient funds in your wallet for a monthly subscription transaction, you will be prompted to refill your wallet, but the charge will be processed on your renewal date directly to the card if wallet is not refilled ahead of time.

• Excess funds may be returned to your card at any time with no transaction fees to you.

• Wallet credit transactions are instant and easy to use. There is no wait time in processing new transactions.

Subscriptions are non-refundable, but may be cancelled anytime online

Turning off auto-renew prevents you from being billed the following month if you no longer wish to subscribe.

You can turn off auto-renew for a subscription at any time. You will still be billed for the full subscription for the current period and you will have access to the Creator's profile until the end of the current period.

Purchases are final and non-refundable. You may unsubscribe for any reason, at any time, to ensure that you will not be billed again.

If a User seeks a chargeback or dispute from their credit card company, the User's access to the site may be discontinued or limited. If you believe your account has been limited in error, please contact support.

Any amounts that Users seek to refund or chargeback will be reported to the Creator and will be removed from the Creator's income.

The credit card descriptors will say: Creator site transaction or some variation.

Pending charges may temporarily appear on your statement if you have had multiple, unsuccessful purchase attempts. Pending charges disappear from your card automatically between 5-7 days. Please wait at least 7 days for the pending charge to disappear before contacting support.

We will retry your transaction up to 3 times.

Failed Transactions may be due to:

• Incorrectly entered credit card details by you

• Insufficient funds in your account

• Incorrect address, zip code or postal code details entered by you

• A limit for internet transactions set by your bank or credit card provider. We are unable to provide further information if your banking institution is blocking your purchases. You should inquire with the issuer of your card.

• If you have used a proxy or VPN to access the site, your bank may have an IP verification system that may restrict your purchases. You will need to contact your bank to see why your card was declined.

If you believe that the above reasons could not have happened, please remove and re-add your card here

We are unable to issue refunds for:

• Private Messages

• Paid Posts

• Gifts

What can a User do if they send a gift for content but the Creator does not provide the desired content?

• Please contact support using the form below and we will troubleshoot any content delivery issues

• Unfortunately, we are unable to issue a refund for the quality of the content, only non-delivery. Private messages and gifts are voluntary contributions.

If you attempted to send a gift and received one of the following errors:

• Card not accepted

• Enter another card

• Successful liability shift for enrolled card is required

• Transaction could not be processed at this time.

Then gifts may not work due to one of the following reasons:

• Incorrectly entered credit card details by you

• Insufficient funds in your account

• Incorrect address, zip code or postal code details entered by you

• A limit for internet transactions set by your bank or credit card provider. We are unable to provide further information if your banking institution is blocking your purchases. You should inquire with the issuer of your card.

• If you have used a proxy or VPN to access the site, your bank may have an IP verification system that may restrict your purchases. You will need to contact your bank to see why your card was declined.